Safety Guidelines for Gig Services

For Clients (Gig Posters)

  • Always verify the handyman's identity and check their ratings and reviews.
  • Meet in public places first if possible, or have someone else present during the service.
  • Don't share your full address until you feel comfortable and have verified the person.
  • Keep records of all communications and agreements.
  • Trust your instincts - if something feels off, cancel the gig.
  • Use secure payment methods and never pay in full upfront for large jobs.
  • Have your emergency contact information ready.

For Handymen (Gig Accepters)

  • Ensure you have completed background verification to build trust.
  • Be professional and punctual.
  • Provide clear communication about your work and pricing.
  • Respect client's property and privacy.
  • Carry identification and be prepared to show it if requested.
  • Report any safety concerns immediately.

General Safety Tips

  • Use the reporting feature if you encounter suspicious behavior.
  • Rate and review services after completion to help the community.
  • Keep emergency numbers handy: Police, Fire, Medical.
  • Avoid sharing personal information beyond what's necessary.
  • Use secure, well-lit meeting locations.
  • Have a safety plan in case of emergencies.

Emergency Contacts

If you feel threatened or unsafe, contact authorities immediately. During active gigs, use the Safety Alert button for immediate Nchito support.

🚨 Safety Alert Button

Available in Active Gigs section. One tap sends urgent alert to Nchito support with your User ID, Provider ID, Location, and Job details. Help arrives immediately.

Police

911 or local emergency number

Non-Emergency Police

Contact local police station

Platform Support

Use report feature or Safety Alert